1. Agreement to Terms

By accessing, browsing, or using the Sukhadiya Chatrabhuj application, you agree to comply with and be bound by the Terms of Business set forth below. If you do not agree to these terms, please stop using the application immediately.

2. Products and Services

This application and the information provided are intended solely to provide information about our products and services. You are welcome to contact us for more information, queries, or offers regarding our products.

3. Intellectual Property

• Ownership: The Sukhadiya Chatrabhuj application is solely owned and operated by Sukhadiya Chatrabhuj. All rights, including copyrights, trademarks, logos, and other intellectual property rights, belong exclusively to Sukhadiya Chatrabhuj.

• Restrictions: You may not copy, modify, reproduce, republish, upload, post, transmit, or distribute any material from this application without permission, except for personal, non-commercial use.

4. Usage of Application

• Illegal Activities: You agree not to use the services provided by Sukhadiya Chatrabhuj for illegal or unauthorized purposes. Users must comply with local laws governing online conduct and acceptable content.

• Abuse: You must not abuse, harass, threaten, impersonate, or intimidate others or violate their legal rights using this application.

  5. Cancellation and Refund Policy

  • As our products are perishable food items, no cancellations or refunds will be processed for online orders once they are confirmed and dispatched.

  6. Limitation of Liability

  • Sukhadiya Chatrabhuj will not be held liable for any damages or losses that may arise from using or being unable to use the application.

  • Sukhadiya Chatrabhuj is not responsible for any delays, failures, or disruptions of services provided through the application.

  • The company will not be responsible for any content or advertisements on third-party websites or for any intellectual property infringements resulting from those websites.

  7. Force Majeure

  Neither Sukhadiya Chatrabhuj nor any of its affiliates will be liable for any non-performance caused by events beyond its control, including but not limited to:

  • Natural disasters

  • Acts of war or terrorism

  • Strikes or bandhs

  • Governmental actions or decrees

  • System failures, equipment malfunctions, or theft

  All obligations will be suspended for the duration of the Force Majeure Event.

  8. Governing Laws and Jurisdiction

  • Governing Law: This agreement shall be governed by and construed in accordance with the laws of India.

  • Jurisdiction: Any disputes arising between the parties will be subject exclusively to the jurisdiction of the competent courts in Dhoraji, Gujarat, India.

  9. Dispute Resolution

  • Amicable Settlement: Disputes will first be attempted to be resolved amicably within 30 days of receiving notice.

  • Arbitration: If the dispute is not resolved within 60 days, it will be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration will take place in Dhoraji, Gujarat, and the proceedings will be conducted in English. The decision of the arbitral tribunal will be final and binding.

  10. Product-Specific Information

  • Milk-Based Sweets: These products should be consumed within 3 days of dispatch and should be stored in the refrigerator for freshness.

  • Dry Fruit-Based Sweets: These products should be consumed within 10 days of dispatch and stored in the refrigerator for best quality.

  • Courier Limitations: If the courier service cannot reach a specified area, we reserve the right to cancel the order.

  11. Miscellaneous

  • Modification of Terms: These terms may be modified at any time, and the revised terms will be posted on the application.

  • Non-Transferability: You may not assign or transfer your rights or obligations under these terms to any third party without prior written consent.

  12. Contact Information

  For any queries related to our Terms and Conditions, or if you need assistance, feel free to contact us:

  • Phone: +91 98980 20357

  • Email: [Insert Email Address]

  Thank you for choosing Sukhadiya Chatrabhuj. We are pleased to serve you with our finest sweets and namkeen, crafted with tradition and quality.